Refund & Return Policy

Your Satisfaction Is Our Priority

At MomsNaturalOil, we strive to ensure that every product you receive meets the highest standards of quality, safety, and care. However, if you’re not completely satisfied with your purchase, we’re here to help.

🛍️ Return Policy

We accept returns under the following conditions:

  • The product must be unused, unopened, and in its original packaging.

  • The return request must be made within 7 days of receiving the order.

  • Only products purchased directly from www.momsnaturaloil.com are eligible for return.

Note: Due to the nature of personal care and wellness products, we cannot accept returns of opened or used items for hygiene and safety reasons.

💰 Refunds

Once we receive your returned product and inspect it:

  • We will notify you via email about the status of your refund.

  • If approved, your refund will be processed within 7–10 business days to your original payment method.

  • Shipping charges (if any) are non-refundable.

📦 Return Shipping

  • Customers are responsible for the cost of return shipping unless the item is damaged, defective, or sent in error.

  • In case of a damaged or incorrect product, please contact us within 48 hours of delivery with photo/video proof.

❗ Non-Returnable Items

  • Used or opened products

  • Items without original packaging

  • Gift cards or promotional items

  • Customized or special-order products